Francis Chappell & Sons Funeral Directors
Eltham
Our Funeral Directors in Eltham
72 High Street, Eltham, SE9 1BT
Lines open 24 hours a day
About our Eltham funeral home
We are Francis Chappell & Sons Funeral Directors in Eltham, London. We understand that saying goodbye to a loved one isn’t easy, so we are here to help you by taking care of all the arrangements, and relieving some of the pressure you may be feeling. Being trusted with your loved one's funeral arrangements is an important and special duty that we do not take lightly. We will take care of everything for you, looking after every detail with heartfelt kindness and the best quality of care.
We can arrange any kind of funeral, no matter how simple or elaborate. From a religious service to a colourful woodland burial, whatever you think is right for your loved one, we will be able to help you. We can help you arrange a sentimental tribute to your loved one's life.
What we offer
- Advice and guidance at every step, including registering the death
- Arrangements that are tailored to meet your family's needs
- Local expertise and knowledge
- Cremation or burial at any local crematorium or burial site
- Funeral services of all faiths and cultures
- Viewing of the deceased in the chapel of rest
- Hearses, funeral vehicles and bespoke transport options
- Memorials and tributes
- Prepaid funeral plans
Meet our team
Our Funeral Directors in Eltham opened in 1905, and is the home of two quiet and comfortable chapels of rest. For peace, solitude and reflection, we welcome you to use these for spending time with your loved one before the day of the funeral. Our founder, John Chappell, began trading as a cabinet marker in Deptford, 1840. Since then, four generations of the Chappell family have helped our funeral directors grow and flourish to be a trusted and renowned part of South East London. We have old ledgers in our Eltham funeral home that date back to 1924 which you are welcome to see any time. Our compassionate and professional team continue to uphold the values set by the Chappell family and will be there for you every step of the way. You can call us 24 hours a day whenever you need us.
To arrange a funeral for your loved one, please call our funeral home on 020 8850 1039 today.
Funeral Services with distinction
We are proud to be part of Dignity Funerals, a collection of the UKs finest funeral directors, with each and every one committed to setting superior standards.
Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
Our services
With three packages available, at Francis Chappell & Sons Funeral Directors in Eltham we will be able to arrange the funeral you have in mind for your loved one.
If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.
View our Standardised Price List, Additional Options Price List and Crematoria Price List.
The Attended Funeral
The Attended Funeral provides a tailored and dignified goodbye for your loved one. Whether traditional or contemporary, you can pay your respects in the supportive company of family and friends.
- The Attended Funeral£3395
- (includes our Park Coffin)-
- Plus estimated third party costs for cost of cremation and attendance of a celebrant or minister£1244
- Total estimated cost excl. optional extras£4639
The Unattended Funeral
The Unattended Funeral is a lower cost option that allows family and friends to remember your loved one in their own way, without the need for a traditional service or ceremony.
- The Unattended Funeral£1595
- (includes our Park Coffin)-
- (Includes cost of cremation)-
- Total estimated cost excl. optional extras£1595
Memorials
Commemorate your loved one's life with a Memorial to keep their memory alive. Choose from a variety of options, from headstones, urns to memorial plaques, vases, benches, statues, jewellery, and more, allowing you to create something special that reflects their life, love, and cherished memories.
Where to find us
Contact
Speak to our team 24 hours a day on 020 8850 1039
Our Address
72 High Street, Eltham, SE9 1BT
Get DirectionsFuneral home opening times
- Monday0900 - 1700
- Tuesday0900 - 1700
- Wednesday0900 - 1700
- Thursday0900 - 1700
- Friday0900 - 1700
- SaturdayBy appointment only
- SundayClosed
Directions and parking
We are located at the bottom of the High Street opposite St. John the Baptist Church. There is paid car parking for up to four hours, and car parks at Sainsbury's, Lidl and Marks & Spencer.
020 8850 1039Supporting you along the way
We understand that there is a lot to think about, so if you do need assistance with your loved one's funeral arrangements, our funeral experts will offer you all the support you need.
What to do when someone dies
It’s perfectly normal to be unsure of what you need to do following the death of a loved one. These step-by-step guides will carefully explain everything you need to when someone dies, helping you through each stage of the process.
Planning a funeral
Our guides on planning a funeral will ensure your loved one's send off is a personal and unique celebration of their life. We will explain how our Funeral Directors will help you plan a funeral service and support you at every stage.
The day of the funeral
This guide will explain what happens at a funeral; including the funeral procession, funeral service, committal service and the wake. We will be here to help you through every step of the journey.
Frequently asked questions
When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.
You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.
Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.
If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.
Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.
From 9 September 2024, there will no longer be a doctor's fee in England and Wales when arranging a funeral. This is because from this date, all deaths in England and Wales will be independently viewed, either by a relevant coroner or by a Medical Examiner and the cost will be met by the NHS.
A Medical Examiner is a specifically trained independent senior doctor who will scrutinise all deaths across a local area that do not fall under the coroner's jurisdiction. By providing a greater level of scrutiny over the cause of deaths; it is hoped that the introduction of Medical Examiners will make it less likely that unnatural causes of death will go unnoticed; that the number of deaths unnecessarily referred to the coroner will be reduced and that national data about causes of death will be captured with greater accuracy.
Medical Examiners, or Medical Examiner Officers, will also be available to meet with families, or their representatives, if they wish to discuss the cause of death.
Our reviews
Angela Saunders
22nd Jul 2025
Francis Chapel and Sons were amazing very calm kept me at ease. They are amazing company they comply with everything that you would like for your loved ones funeral I tried other places. There were no good but I fell on this place by chance.
Adam Gray
9th Jul 2025
Excellent experience with Francis Chappell in February 2024. Unfortunately staff seemed to have changed since. Initial arrangement meeting went fine, but have since been handed over to another member of staff and have had to repeat and re-confirm everything, then been given different instructions regarding visiting the chapel of rest and contradictory advice as to what is and isn't included in the pre-paid plan.
Avoid at least for now!
14th Jul 2025
Hello Mr Gray, Thank you for leaving a review your feedback is important to us. We are sorry to read you are unhappy with our services, we want to assure you that Dignity Funerals takes your feedback seriously and will use it to improve our services. If you would like to discuss this further, please contact us on 0800 731 0655 or alternatively email complaint.resolutions@dignityuk.co.uk. Thank you, Robyn
Claire Helen
15th Apr 2025
Francis Chappell in Eltham have been so supportive and helpful during this difficult time for our family. We had great communication at every stage from Michele. The day went perfectly and we were so well looked after. Siobhan did an excellent job directing. Thank you so much. Claire
Ms Clare D.
13th Apr 2023
Very thoughtful and dignified staff, who do their absolutely best to make you feel as comforted and informed as possible through a difficult time.
Francis Chappell & Sons Funeral Directors
14th Apr 2023
We really appreciate you taking the time to share your feedback and being open with us about the service we provided and thank you for using our services for your loved one. I am pleased to hear the team looked after you and the family well and that they were able to make a difficult time seem a little easier. It means a lot to the team for our clients to be able to share their experiences with us.
Ms Jean M.
28th Feb 2023
It was such a beautiful funeral. A couple of minor things amiss but overall really lovely. Wonderful, helpful, staff. Very grateful.
Francis Chappell & Sons Funeral Directors
1st Mar 2023
Thank you for your 5 star review. I was sorry to note that there were some aspects that you were unhappy with. If you would like to discuss these further please contact our Complaint Resolutions Team on 0800 783 7171, they are available Monday to Friday between 9am and 5pm.
Head Office
4 King Edwards Court,
King Edward Square
Sutton Coldfield,
West Midlands, B73 6AP
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Calls are recorded for monitoring and quality purposes. All calls made to 0800 and 0808 numbers are free of charge whether made from a landline or mobile phone. Dignity Funerals Limited is a company registered in England No. 00041598. VAT registered No. 486 6081 14. Registered office: 4 King Edwards Court, King Edwards Square, Sutton Coldfield B73 6AP. Dignity Funerals Limited is authorised and regulated by the Financial Conduct Authority under Firm Reference Number 967130. Please note that the selling and administering of funeral plans is regulated by the Financial Conduct Authority (FCA), however if you are purchasing a funeral without a funeral plan this will not be covered by FCA regulation.