At Francis Chappell & Sons Funeral Directors in Catford, every detail that matters to you matters to us. We have always specialised in memorial masonry, with our very own showroom and workshop. We began conducting funerals for the community we love in 2003. Our funeral directors can arrange beautiful funeral services of all religions and cultures, from traditional to contemporary, we will always be able to help you. We treat every individual in our care with the same kindness and respect, just as we would want for our own families. We can create a beautifully crafted memorial or headstone to stand in remembrance of your loved one, which family and friends can visit for years to come. We can also arrange for the perfect urn that can keep your loved one’s ashes safe, as well as plaques for sentimental places that can be visited to find peace and solitude.
To arrange a funeral for your loved one, please call our funeral home on 02086988929 today.
Meet our team
We serve families from all of the surrounding areas of Catford, such as Lewisham, Hither Green, Downham, Grove Park and Greenwich. We are also conveniently located opposite Hither Green Cemetery, and a short walk from Lewisham Crematorium. Please give us a call at any hour, as soon as you need a helping hand. Francis Chappell & Sons celebrated 180 years of service in 2021, and we are proud and lucky to have been able to help the community we love for all this time.
With three packages available, at Francis Chappell & Sons Funeral Directors in Catford we will be able to arrange the funeral you have in mind for your loved one.
If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.
The Attended Funeral provides a tailored and dignified goodbye for your loved one. Whether traditional or contemporary, you can pay your respects in the supportive company of family and friends.
Attended Funeral
£3,295
(Includes our Park Coffin)
Plus estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister
£1,251
Total estimated cost excluding optional extras
£4,546
The estimated costs above are for cremation only. You can view our standardised price list for a guide, or alternatively call us to discuss a burial.
The Unattended Funeral is a lower cost option that allows family and friends to remember your loved one in their own way, without the need for a traditional service or ceremony.
Unattended Cremation
£1,295
(Includes our Park Coffin)
(Includes cost of cremation)
Total estimated cost excluding optional extras
£1,295
The estimated costs above are for cremation only. You can view our standardised price list for a guide, or alternatively call us to discuss a burial.
We are located opposite Hither Green Cemetery next door to a tyre shop.
There is limited parking at the rear of the branch, and off street parking outside.
Reviews for Francis Chappell & Sons Funeral Directors in Catford
I’ve never had to arrange a funeral before, but Francis Chappell were so good in guiding me to ensure I could give my Dad the best send off possible. The staff were so friendly, empathetic and kind, not only to me and my Dad’s family, but most importantly to my Dad himself. Caroline even told me how she will always say good morning and goodnight to those who are at rest in their chapel. Little things like this helped me to know my beloved Dad was being taken care of, even in death. Thank you to everyone at Francis Chappell Catford for your kindness and respect at this very sad time.
Response from Francis Chappell Sons.
It has been a privilege to support your family and care for your loved one. Thank you for highlighting a member of our team who has made a difference to your personal experience. All feedback is greatly appreciated.
Mrs Georgina B.
August 24, 2022
So glad we choose Francis chapel they made a very difficult time a bit easier Caraline was very kind and caring and nothing was to much trouble Nick on the day of my Mum’s funeral was the same and made sure everything run smoothly would highly recommend
Response from Francis Chappell Sons.
I am pleased we were able to help make things easier for you at such a difficult time. It is good to know that we managed to make the day run as smoothly as possible for you.
Miss Una F.
July 27, 2022
I found Francis Chappell to be very helpful and respectful. The staff were sympathetic and nothing was too much trouble. This is the second time I have had to use their services over the last couple of years and each time I have found them to be very professional.
Response from Francis Chappell Sons.
We appreciate you leaving a review online for your experience with Francis Chappell's. I am pleased to hear that you found our staff to be professional and respectful. Thank you for entrusting us with the care of another loved one.
Ms Samantha-jane S.
March 31, 2022
Excellent
Response from Francis Chappell Sons.
Thank you for your 5* review.
Miss Angela H.
October 18, 2021
Hither Green - The Dream Team!
When did it all start? Well for me it was from my initial contact with Caroline at the Hither Green office.
After numerous unsuccessful encounters with other funeral services, it was refreshing to engage in conversation with someone who despite not knowing anything about me was able to show empathy, understanding, and leadership into an arena that I knew nothing about. Caroline did all of this in one conversation and I felt confident that in my fragile state, I was in good hands and had identified the right company to support me and my 2 siblings through this difficult time. I put the phone down and said out loud to my siblings that if that conversation is an example of the service to follow, then we are in the right place. So said so done, and the process began with Caroline leading from the front but still managing to take on board my personal preferences. I later received a call from Nick, the Director of the funeral procession for the day who was equally professional, polite, and empathetic.
There were a number of touchpoints throughout the process and the quality and high standards were continuously maintained. I used that branch to help me to create my Order of service Programs, Funeral Notifications, and to organise the crematorium service, and at no point did I feel that my very specific requirements were too much to ask.
On the day, I knew exactly what to expect as Nick had briefed the family beforehand. He was meeting the family for the first time and yet we all felt that we had known him a lot longer. He was warm, engaging, reassuring, and in control. He executed his role in fine style, even managing to build up a rapport with the pole bearers in no time at all. My brothers who were understandably nervous made a point of commenting on the hands-on guidance and support provided by Nick and his team on the carrying techniques of mum's coffin into the church and then again at the crematorium. It didn't go unnoticed and was very much appreciated
It became clear that the pastor had not paid attention to the running order of the service and Nick who had familiarised himself with my wishes, came to the rescue to help me to keep the pastor on the right track after a few hiccups had occurred in the church. He kept an eye out throughout both services to ensure that I was satisfied with how things were running and that my mum had the perfect send-off that I had so painstakingly prepared.
If the Hither Green office is anything to go by, I have no reservations in recommending this organisation to anyone who is looking for a similar experience to one I've just had.
I stumbled across them by chance but if you are reading this review and it sounds like it's too good to be true, trust me when I say, I wouldn't have taken the time out to write this review if it wasn't
Thank you all so much for making my mother's homecoming ceremony one to remember for all the right reasons
Yours, a very satisfied customer
Angela
Response from Francis Chappell Sons.
Thank you for your 5* review. If you wish to discuss this further, please contact our Client Relations Team on 0800 731 7171.
Mrs Samantha S.
June 3, 2021
The Lady at Verdant Lane Francis Chapel was Amazing. Mrs C was absolutely understanding and supportive during our time of grief and also afterwards.
I would recommend that funeral director to anyone who enquire.
Response from Francis Chappell Sons.
Thank you for your online review. I am glad we were able to provide you with the support and guidance needed.
Mrs Sheron J.
May 9, 2021
Superbly professional
Response from Francis Chappell Sons.
I am pleased that we were able to look after you and your family at this difficult time, your kind words mean a great deal to the team who always work very hard to deliver great care. Thank you for this recommendation.
Mr Garry A.
May 4, 2021
Taking place during the global pandemic a number of restrictions had to be put in place, but these were all reasonably implemented, and the service we received from start to finish was at the same excellent level we have come to expect from the staff at the Catford branch, who have assisted with a number of other family funerals in the past. Thank you to Caroline (our funeral arranger), as well as the rest of the team, for assisting us during this most difficult time.
Response from Francis Chappell Sons.
These kind words mean a great deal to the whole team. We always strive to give each family what they need even when times are difficult. Thank you for taking the time to send your online review to us.
Ms Patricia C.
April 13, 2021
We were really pleased with the complete service provided by Francis Chappell Funeral Directors.
The whole experience was expertly delivered, with sensitivity and empathy throughout.
I cannot thank them enough for the commitment and expertise shown in arranging the funeral for us, accepting input from everyone which enabled the service to be made a personal experience for all.
Also their recommendations for Vicar and Flowers were perfect.
Francis Chappell, thank you so much for your professionalism.
Response from Francis Chappell Sons.
Thank you for sharing your experience with us on your online review. I am happy that the team were able to provide you with the knowledge and understanding of a difficult situation and make things easier for you.
Mr Mark J.
April 13, 2021
I recently lost my mother and used Francis Chapel and Sons for my mothers funeral arrangements And found them To be very professional, sympathetic and courteous. My experience was with the verdant Lane branch in Catford. Caroline was fantastic in every think she did in helping me to arrange the funeral. And on the day I was looked after by Nick who was equally as professional and helpful. I would highly recommend this service to anyone who is Unfortunately having to arrange a funeral for a loved one.
Response from Francis Chappell Sons.
We are grateful of receiving your online review. I am pleased we were able to help make things easier for you at such a difficult time and that the arrangements for your Mother were carried out to your satisfaction.
Mr Brian P.
March 26, 2021
As in the past on these very sad occasions we used you
as we had in the past everything was carried to our
wishes with so much care we Caroline in the verdant lane
office so helpful put us ta ease at the sad time arranging
the funeral the flowers and everything at this difficult time
with the virus a very big thank you to Caroline for all her help
for the 5 star service she gives with putting you at ease she lifts
the big weight off out=r shoulders as do the company .
Thank You Brian Peters
Response from Francis Chappell Sons.
We have been working hard to maintain our high standards of care in these challenging times and it's great to know that we succeeded in doing so. Our quality of care is something we are proud of and we know what a difference it makes to the families in their time of need.
Mrs Christine E.
March 1, 2021
From the very first phone call to Francis Chappell,I felt at ease with the understanding they showed and respect
I received.I couldn’t fault any aspect of the arrangements they provided.
They were always in contact with me making sure everything was ok and that I was happy with everything.
I couldn’t have wished for a better send off for my mum.Thank you
Response from Francis Chappell Sons.
We are incredibly grateful that you took the time to leave us this review. It’s good to hear that you and the family received helpful guidance through this time.
Mrs Lyn E.
January 19, 2021
From start to finish the kindness, support and excellent service was received from the great staff at the Catford Branch. Such a terrible upsetting time was eased with the burden of arranging a funeral fit for my beloved mummy. It was handled promptly, and always with our feelings taken into account, not only that, but with un conditional support at all times. Thank you so much.
Response from Francis Chappell Sons.
Thank you for sharing your experience with us on your online review. I am glad it went well for you and the family and that we were able to provide you with the support and guidance needed.
Miss Olive M.
January 5, 2021
Outstanding customer service from everyone. Everyone was kind, considerate and very professional. The funeral was well organised and went very well. Thank you all very much.
Response from Francis Chappell Sons.
Thank you for the kind comments posted on your online review. I am pleased to hear that our team were so kind and caring to your family and that our staff went above and beyond to deliver the service you expected.
Miss Una F.
December 14, 2020
I thought that the service from Francis Chappell was exemplary. Considering the restrictions because of the pandemic I found the staff very warm and helpful. Nothing was too much trouble and I felt I could trust them to look after all the arrangements with care and attention. Because of the circumstances around my sisters unexpected death I have had a lot of bureaucracy to deal with so it was a great relief to know that the funeral was one thing that I didn't have to worry about.
The day went smoothly and it was a beautiful service. Everyone was respectful and the celebrant that Francis Chappell recommended was wonderful and really worked hard to understand my sisters character and gave a beautiful eulogy.
Response from Francis Chappell Sons.
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed.
Miss Caroline M.
October 21, 2020
Very pleased with the service. Everything went smoothly and communication and the level of care was excellent.
Response from Francis Chappell Sons.
Thank you for taking the time to send your online review to us. I am happy that you confided in us as a team to take care of your loved one.
Mr Graham P.
February 4, 2020
Everything taken care of in a professional manner but with a personal approach.
Could not fault the support that was provided
Response from Francis Chappell Sons.
Our team are here to provide the highest level of service for you and we are happy this was achieved. Thank you for your review.
Response from Francis Chappell Sons.
It has been a privilege to support your family and care for your loved one. Thank you for highlighting a member of our team who has made a difference to your personal experience. All feedback is greatly appreciated.